iRESTORE General FAQs
Frequently ask questions about iRESTORE Hair Growth System
What if iRESTORE doesn't work for me?
While we expect low-level laser therapy to help most hair loss sufferers improve hair conditions and promote growth, inevitably a small percentage of users may not see significant results. Unfortunately, it's impossible to truly know whether your hai
Why might longer treatment times be more effective than shorter ones?
Think of it like exercising: a longer session delivers a greater dose of light energy to your hair follicles, which increases stimulation. Follow the protocol for your device rather than shortening it: the Essential and Professional are designed for
Is low-level light therapy (LLLT) safe for me?
Our hair devices are FDA 510k-cleared. The power level is very low (almost like sunlight) and not known to cause harm. Our products have been quality-assured and tested for safety by the world renowned Intertek Labs. We've also conducted our own clin
How often should I use iRESTORE Professional?
The iRESTORE Professional should be used consistently every other day for 25-minute sessions for optimal results. With the hands-free design, time passes by quickly and does not interrupt with your daily activities whether you're doing work, or watch
Is it too late for me to start using iRESTORE?
In order for low-level light therapy (LLLT) to work, you cannot be completely bald. The hair follicles must still be alive, otherwise laser therapy may not be effective. As long as you still have hair, even thin hair, laser therapy may be beneficial
Is iRESTORE Hair Growth System (Essential, Pro & Elite) regulated for safety?
The iRESTORE hair growth devices (Essential, Professional, Elite) are FDA 510(k)-cleared for the treatment of androgenetic alopecia. They use medical-grade lasers (Class 3R) and light-emitting diodes. Adverse reactions are rare. Only misuse of the de
What kind of safety testing have you done on the iRESTORE device (Essential, Professional & Elite)?
We have performed rigorous QA and tests to ensure the safety and efficacy of our devices meet the highest international standards. Our device manufacturing processes conform to ISO standards and certified to be compliant by Intertek Testing Services.
What's the power adapter voltage? Will it work in my country?
Our AC adapters specs are AC 100-240V (Output: DC 5V), 50/60Hz. With every international order, we will ship the iRESTORE device with a power adapter that works in the destination country. If you have a different need for power adapters, you could si
Does iRESTORE work for women with thinning hair?
Unlike many conventional hair treatment therapies, the iRESTORE Laser Hair Growth System can be used by both men and women. The iRESTORE system uses low-level light therapy to regrow hair by improving cell metabolism and increasing energy efficiency
Are there different power settings for the hair devices?
There’s only one setting for power. Our engineers have tuned the lasers and LEDs to the optimal power of <5mW (hence low-level laser therapy). If the power level is too high, it may actually not beneficial because it can overstimulate hair follicles
What age is safe to start using iRESTORE?
iRESTORE is safe to use for people above the age of 18. Please consult your doctor before using iRESTORE if you are under the age of 18.
When is the best time for treatment?
You can use iRESTORE anytime, just as long as you do not apply other hair products prior to treatment and make sure that your hair and scalp are dry. Most users prefer to use it in the morning or at night when they're watching TV, using the computer,
Are there any potential side effects when using iRESTORE hair devices?
Side effects from low-level light therapy (LLLT) are uncommon and typically mild. Our hair growth devices are FDA 510(k)-cleared, and reports of adverse reactions from our users are rare.
Does the iRESTORE device emit heat?
No. The lasers and light-emitting diodes in the iRESTORE hair growth devices do not produce heat. They are non-heating and non-invasive.
Is iRESTORE right for me?
If you are looking to grow more hair or prevent future hair loss, low-level light therapy (LLLT) is a must-have treatment to add into your regiment. If you simply want fuller and healthier hair, LLLT can benefit you as well. Growing thicker hair and
Are the lasers harmful?
We use low-level lasers (Class 3R). Laser diodes have been used safely for decades. Cold lasers are non-invasive, however all lasers can harm you if you look directly at them. The lasers do not emit heat or ionizing radiation, and the treatment is pa
Can others use my iRESTORE helmet?
Yes, the iRESTORE device can easily be shared with family members or friends. You don't have to be alone in your hair improvement journey. Many users share it with their spouse.
Can laser therapy be used with other hair loss products?
Physicians believe that laser therapy can be safely used with other hair products. In fact, many physicians have reported that laser therapy can help improve the effects of other hair loss solutions because it can increase cell metabolism rate and el
Why should I use iRESTORE vs. going to a laser therapy clinic?
You can potentially save thousands of dollars when you choose iRESTORE for at-home laser hair treatments, which uses comparable technology to the clinics. The inconvenience of having to travel to a laser therapy clinic frequently makes the home-use i
Is iRESTORE safe for home use or while traveling?
The iRESTORE helmets are designed for both convenient home use and for traveling. The helmet was engineered so that you could enjoy clinical-strength laser technology in the convenience of your own time or wherever you choose to use it. The hands-fre
Is the iRESTORE device fully automated?
Yes, the iRESTORE is a hands-free device and also a non-invasive device. Simply place the helmet on your head, turn it on by pressing the START button, and begin your treatments.
Do doctors advise the use of iRESTORE?
Yes, medical doctors (including dermatologists, trichologists, and hair transplant surgeons) around the United States advise laser therapy devices to patients that suffer from androgenetic alopecia (male/female pattern baldness) as it is proven to be
What are the indications of use for the iRESTORE Hair Growth System (who is it for)?
Indications for Use The iRESTORE Hair Growth System Elite is indicated to promote hair growth in males who have Norwood-Hamilton Classifications of IIa to V and in females who have Ludwig-Savin Classifications I to II, and in both with Fitzpatrick Sk
Why should I choose the Elite over the Pro? In what ways is it better?
The Elite is the most powerful device for home use on the market.It delivers more power and results in half the time of the Professional.
How often should I use the iRESTORE Elite?
Recommended use is daily 12-minute treatments.
Do you offer a payment plan with 0% APR interest?
Yes, we do! With Affirm, you can enjoy a 0% APR financing plan. Make easy monthly payments over 3, 6, or 12 months without any interest for a year (subject to credit check and approval). Simply add the item to cart, proceed to check out, then select
Why does iRESTORE design their devices to have the battery pack separate from the device?
iRESTORE's separate battery and power adapter option ensure a longer-lasting and easily replaceable power source.
Is it necessary to purchase the battery pack?
Although it isn't necessary to purchase the battery pack, it's convenient to have, as it will allow you to move around during treatments.
How long does the battery last on one full charge?
The battery pack can last up to two weeks on a full charge.
Why can’t the battery pack be shipped internationally?
iRESTORE is not allowed to ship battery packs alone internationally because it is a safety issue and against the law. Purchase the battery pack with a device and we will be able to ship it. Contact us if you have any questions pertaining to your spec
Why doesn't the battery pack need to be purchased with the device?
A wall plug is included with the device, so a battery pack is not necessary. We offer the battery separately as a convenient add-on to the device.
How to use the iRESTORE Rechargeable Battery Pack
Attach Battery to Remote: Simply attach the digital remote of the iRESTORE Laser Hair Growth System to the front of battery pack. The two parts will magnetically connect and no other cables are needed. Charging the Battery Pack: Plug the power adapte
I heard only lasers work and LEDs don't. Is it true?
It's a myth and simply not true. LEDs are highly effective and backed by over 50 years of NASA research and thousands of studies. Clinically, both lasers and LEDs have shown to combat hair loss. LEDs, unlike lasers, cover a broader scalp surface area
How does iRESTORE stand out from competitors?
We provide unparalleled scalp coverage with our patented design, focusing on the crown, hairline, and temples. iRESTORE is the top-rated brand online and the best-selling device on Amazon with 500,000+ satisfied customers.Unlike most laser caps, our
How does red light therapy work to regrow hair?
Red light therapy activates dormant hair follicles and works in the following ways:
How do I know if this will work for me?
While iRESTORE benefits around 85% of our users, individual results will vary. Our clinical study showed an average hair count boost of 43.2% over 4 months. The best way to gauge its effectiveness? Try it today with our 365-day at-home trial.
Who isn't a good fit for iRESTORE?
If you're experiencing advanced hair loss or baldness, or lack the patience for regular treatments, iRESTORE might not be your best fit. Success hinges on consistency—much like exercise. Unsure? Take our hair loss quiz to see if iRESTORE aligns with
If my hair grows back, can I stop using iRESTORE?
Maintaining your luscious looks requires ongoing use. Much like keeping fit, preserving your hair’s health demands regular effort. But trust us, the results are worth every bit of dedication. Stay gorgeous!
Is the shampoo only for people who are losing hair?
No, the Thickening Shampoo is for anyone who wants to maintain a healthy scalp also while eliminating shedding and thinning hair for more fullness, shine, and body.
Is the shampoo safe for color-treated hair?
Yes, our shampoo is safe for color-treated hair.
Is it best to use the shampoo with conditioner?
To achieve maximum results, it is encouraged to use the Thickening Shampoo together with our Thickening Conditioner.
What is the 180-day Empty Bottle Guarantee and how does it work?
We offer an industry-leading 180-day money back “empty bottle” guarantee to try our products. This 180-day Money-Back Guarantee is available for 1-pack, 2-pack, 3-pack or 6-pack supply orders of all the consumable products. If you aren't satisfied fo
Does the conditioner have a scent?
Yes, our conditioner emits a subtle fragrant scent that is refreshing, gentle, and suitable for both men and women.
Is the conditioner only for people who are losing hair?
No, the Thickening Conditioner is for anyone who wants to maintain a healthy scalp also while eliminating shedding and thinning hair for more fullness, shine, and body.
Is the serum suitable for all hair textures?
Yes, the Growth Activator Serum can be used on all different hair textures. Customers with all different hair types have seen great results!
How long should I expect to use the serum before seeing results?
You can expect to see results with the serum within 8 weeks of consistent usage.
Will the Hair Gummy Vitamins make my hair thicker?
Our hair gummy is designed to help you thicken your existing hair and promote fuller hair volume.
Where are the iRESTORE supplements/hair care line made?
We are proud to say that our iRESTORE Hair Care Line products are made in USA & GMP-CERTIFIED.
Is it safe to take the saw palmetto formula while pregnant or nursing?
Pregnant women and nursing women should avoid: Saw palmetto may have effects similar to some hormones, and should not be used in pregnant or nursing women, or women who have had or are at risk for hormone-related cancers. Saw palmetto may interfere w
Can I stop taking the supplement after I achieve the desired result?
In order to maintain your results, it is best to continue taking the REVIVE Hair Growth Formula. If you stop taking it completely, you could lose the results you’ve achieved.
Why should I get a carrying case for my iRESTORE Professional?
A soft carrying case elevates your experience with the iRESTORE Professional and allows for:
Can I travel with the Professional with the carrying case?
Certainly. However, the carrying case is made of a softer material, so we recommend taking extra caution to ensure your device is not damaged in transport. We do not recommend packing it in a check-in luggage or carry-on.
Can I use it more than the recommended every other day for Pro/Essential OR more than once daily for Elite?
Many users ask if they can use their devices more often than every other day for Professional/Essential or more than once daily for Elite. The answer is nuanced because individual hair responses vary. While we can’t formally recommend exceeding our s
Is it okay to use other products in conjunction with low-level light therapy?
Low-level light therapy can work as a standalone treatment for hair loss, but many hair experts recommend using it alongside other treatments (topical, oral, etc.). LLLT is known to enhance the effectiveness of other hair loss solutions by promoting
Do you accept FSA/HSA Payments?
Yes, we gladly accept FSA/HSA payments! We’ve teamed up with Truemed to streamline the process for you. Check out this link for all the details: https://www.truemed.com/shop/health-tech/irestore?utm_source=shop_truemed. It’s fast, easy, and hassle-fr
How do you use the REVIVE Growth Activator Serum?
Directions for use:. After washing hair, apply ¼ to ½ dropper directly onto clean scalp in the area of hair loss. Apply more as needed. Gently massage into scalp with fingertips. Use up to twice a day. Product warning:. Our REVIVE Growth Activator Se
Where can I access digital copies of the user manuals for iRESTORE devices?
You may access the manual copies from the links provided below:Hair Growth Devices & AccessoriesiRESTORE EliteiRESTORE ProfessionaliRESTORE EssentialRechargeable Battery Pack for EliteRechargeable Battery Pack for Essential/ProfessionalSkin Care Devi
What are the money-back guarantee and return windows for each product?
Every window below is a satisfaction guarantee on purchases made directly at irestorelaser.com and shipped to a US address. A Return Merchandise Authorization (RMA) number is required for every return, and once we issue one you have 30 days to ship t
Can I combine discount codes?
**Can I use more than one discount code?**. No. One code per order, and promotions do not stack. Affiliate and creator codes cannot be combined with a site-wide promotion or sale price. The checkout will apply whichever single code you enter. **Sales
Where is my order? Tracking, delays, and lost or damaged packages
Where is my order? Tracking, delays, and lost or damaged packagesWhen will my order ship?If you order before 12PM PST, we process it the same business day. Orders placed after 12PM PST, or on weekends and holidays, are processed the next business day