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Frequently ask questions about iRESTORE Hair Growth System

How long until I start to see visible results?

You can expect to see visible results from low-level light therapy within 12 to 24 weeks of continued use of 25-minute sessions every other day. Results will vary from individual to individual. You can expect to see a slowdown in hair loss and reduct

Is there a money back guarantee that comes with iRESTORE device (Essential, Professional & Elite)?

Yes, the iRESTORE Hair Growth System Essential, Professional, and Elite comes with a 12-month money-back guarantee. We want you to be completely satisfied with your purchase from If you're not 100% satisfied after using the iRESTOR

Do only lasers work for hair regrowth? I heard LEDs aren't effective.

It's a misconception that LEDs don't work. Lasers have NOT been clinically shown to be more effective than LEDs. In fact, it's been clinically shown that the combination of lasers and LEDs are effective for treating hair loss. Just look at our before

What if iRESTORE doesn't work for me?

While we expect low-level laser therapy to help most hair loss sufferers improve hair conditions and promote growth, inevitably a small percentage of users may not see significant results. Unfortunately, it's impossible to truly know whether your hai

Why might longer treatment times (i.e. 25 minutes) be more effective than shorter ones (i.e. 6 minutes)?

Think of it like exercising: 25 minutes versus 6 minutes. Which will yield greater benefits? The longer treatment time means a greater dose of light energy is absorbed by your hair follicles to increase stimulation. Our engineers advise against short

Is low-level light therapy (LLLT) safe for me?

Our devices are FDA 510k-cleared for safety and efficacy. The power level is very low (almost like sunlight) and not known to cause harm. Our products have been quality-assured and tested for safety by the world renowned Intertek Labs. We've also con

How often should I use iRESTORE Professional?

The iRESTORE Professional should be used consistently every other day for 25-minute sessions for optimal results. With the hands-free design, time passes by quickly and does not interrupt with your daily activities whether you're doing work, or watch

Is it too late for me to start using iRESTORE?

In order for low-level light therapy (LLLT) to work, you cannot be completely bald. The hair follicles must still be alive, otherwise laser therapy may not be effective. As long as you still have hair, even thin hair, laser therapy may be beneficial

Will iRESTORE promote a reduction in hair loss?

Low-level light therapy (LLLT) uses a scientific process to fight hair loss and promote hair growth by stimulating cell metabolism at the follicular level. This treats genetic hair loss and allows users to have long-term success without experiencing

Is iRESTORE Hair Growth System (Essential, Pro & Elite) regulated for safety?

The iRESTORE uses medical-grade lasers (Class 3R) and light-emitting diodes, which are cleared by the FDA. Our users have never reported adverse side effects or been harmed by the use of our device. Only misuse of the device, such as staring directly

What kind of safety testing have you done on the iRESTORE device (Essential, Professional & Elite)?

We have performed rigorous QA and tests to ensure the safety and efficacy of our devices meet the highest international standards. Our device manufacturing processes conform to ISO standards and certified to be compliant by Intertek Testing Services.

Can I see your FDA clearance document for the iRESTORE Hair Growth Devices?

You may view the individual FDA clearance document through the links below:Essential - -

How do I use the iRESTORE Pro device?

DIRECTIONS:. FREQUENCY: Use the device every other day for 25-minute sessions.

How do I use the iRESTORE Essential device?

DIRECTIONS: Place device on your head securely and comfortably. Simply press the START button to begin the session. Once the session is complete, it'll automatically shut off. There is a safety sensor on the device, so if it is not positioned properl

What's the power adapter voltage? Will it work in my country?

Our AC adapters specs are AC 100-240V (Output: DC 5V), 50/60Hz. With every international order, we will ship the iRESTORE device with a power adapter that works in the destination country. If you have a different need for power adapters, you could si

Does iRESTORE work for women with thinning hair?

Unlike many conventional hair treatment therapies, the iRESTORE Laser Hair Growth System can be safely used by both men and women. The iRESTORE system uses low-level light therapy to regrow hair by improving cell metabolism and increasing energy effi

Can I use iRESTORE with other hair treatments?

LLLT (low-level light therapy) can be used on its own or in conjunction with other hair treatments. Many physicians believe that the combination of LLLT and other products—such as topical products, minoxidil, finasteride, supplements—can help to impr

Are there different power settings for the device?

There’s only one setting for power. Our engineers have tuned the lasers and LEDs to the optimal power of <5mW (hence low-level laser therapy). If the power level is too high, it may actually not beneficial because it can overstimulate hair follicles

I'm an international customer, will the power adapter plug work with my country?

For iRESTORE device orders that are shipped to a destination outside of the United States, we will provide an adapter that works for that country to make sure you can use your iRESTORE wherever you are. If your order is shipped to a USA address befor

Is the iRESTORE Essential FDA-cleared?

Yes, the iRESTORE Essential device is FDA 510(k) cleared for both men and women. The FDA clearance document can be viewed here:.

Is it safe to use finasteride (Propecia™) and/or minoxidil (Rogaine™) while using iRESTORE?

Low-level light therapy (LLLT) may be used in conjunction with many types of approved hair loss treatments. However, it is not required to use the iRESTORE device with another form of treatment in order to achieve results. Many physicians have report

What age is safe to start using iRESTORE?

iRESTORE is safe to use for people above the age of 18. Please consult your doctor before using iRESTORE if you are under the age of 18.

When is the best time for treatment?

You can use iRESTORE anytime, just as long as you do not apply other hair products prior to treatment and make sure that your hair and scalp are dry. Most users prefer to use it in the morning or at night when they're watching TV, using the computer,

Are there any potential side effects when using iRESTORE?

There are no negative side effects when using low-level light therapy (LLLT), unlike many popular treatment options out on the market. Our device has been cleared by the FDA for both safety and efficacy, and our users have had no reports of adverse r

Can I use the iRESTORE Essential or Pro everyday?

You are not advised to use the iRESTORE Essential or the Professional everyday. We recommend to allow one day of rest in between your 25-minute sessions. Using the Essential or Pro more than the recommended usage has not been proven to provide better

Does the iRESTORE device emit heat?

No, the laser and light-emitting diodes in the iRESTORE device do not produce heat. They are non-heating, non-invasive, and are completely safe for use, as it was cleared by the FDA for both safety for efficacy.

Is iRESTORE right for me?

If you are looking to grow more hair or prevent future hair loss, low-level light therapy (LLLT) is a must-have treatment to add into your regiment. If you simply want fuller and healthier hair, LLLT can benefit you as well. Growing thicker hair and

Do I need to wash my hair or use a special shampoo before using iRESTORE?

You do not need to wash your hair before using iRESTORE. It is recommended that you use a shampoo that will help you rejuvenate the hair follicles and stimulate growth. We offer the REVIVE Thickening Shampoo, which is formulated with essential nutrie

I had a hair transplant or hair procedure, will laser therapy help me?

Hair transplant surgeons we work with have told us that low-level light therapy actually helps hair loss sufferers maintain results after hair treatment procedures. Genetic hair loss is a progressive condition, so this may lead to newly transplanted

Are the lasers harmful?

We use low-level lasers (Class 3R). Laser diodes are safe and have been used for decades. Cold lasers are non-invasive, however all lasers can harm you if you look directly at them. The lasers do not emit heat or radiation––the treatment is completel

Can others use my iRESTORE helmet?

Yes, the iRESTORE device can easily be shared with family members or friends. You don't have to be alone in your hair improvement journey. Many users share it with their spouse.

Can laser therapy be used with other hair loss products?

Physicians believe that laser therapy can be safely used with other hair products. In fact, many physicians have reported that laser therapy can help improve the effects of other hair loss solutions because it can increase cell metabolism rate and el

Why should I use iRESTORE vs. going to a laser therapy clinic?

You can potentially save thousands of dollars when you choose iRESTORE for at-home laser hair treatments, which uses comparable technology to the clinics. The inconvenience of having to travel to a laser therapy clinic frequently makes the home-use i

Is iRESTORE safe for home use or while traveling?

The iRESTORE is designed for both convenient home use and for traveling. The helmet was engineered so that you could enjoy clinical-strength laser technology in the convenience of your own time or wherever you choose to use it. The hands-free device

Is the iRESTORE device fully automated?

Yes, the iRESTORE is a hands-free device and also a non-invasive device. Simply place the helmet on your head, turn it on by pressing the START button, and begin your treatments.

Do doctors advise the use of iRESTORE?

Yes, medical doctors (including dermatologists, trichologists, and hair transplant surgeons) around the United States advise laser therapy devices to patients that suffer from androgenetic alopecia (male/female pattern baldness) as it is proven to be

What are the indications of use for the iRESTORE Hair Growth System (who is it for)?

Indications for Use The iRESTORE Hair Growth System Elite is indicated to promote hair growth in males who have Norwood-Hamilton Classifications of IIa to V and in females who have Ludwig-Savin Classifications I to II, and in both with Fitzpatrick Sk

Why should I choose the Elite over the Pro? In what ways is it better?

Want to see a visual comparison? Learn more.

How often should I use the iRESTORE Elite?

Recommended use is daily 12-minute treatments.

Why might longer treatment times (i.e. 12 minutes) be more effective than shorter ones (i.e. 6 minutes)?

Our engineers believe longer treatment times are more beneficial because more time allows more light energy to be delivered and absorbed by your follicles to stimulate hair growth.Imagine if you’re sitting in the sun for 12 minutes versus just 6 minu

Do you offer a payment plan with 0% APR interest?

Yes, we do! With Affirm, you can enjoy a 0% APR financing plan. Make easy monthly payments over 3, 6, or 12 months without any interest for a year (subject to credit check and approval). Simply add the item to cart, proceed to check out, then select

Can you combine iRESTORE with other treatments?

Yes, you can. Or you can use it on its own. Our customers have reported seeing better results by combining iRESTORE with other hair loss treatments, such as our REVIVE Max Growth Kit.

Do you have a trade-in program?

Yes! You can trade in your iRESTORE Pro or Essential. Please talk to our agents on live chat or email to learn more about the trade-in process.

Why does iRESTORE design their devices to have the battery pack separate from the device?

iRESTORE's separate battery and power adapter option ensure a longer-lasting and easily replaceable power source.

Is it necessary to purchase the battery pack?

Although it isn't necessary to purchase the battery pack, it's convenient to have, as it will allow you to move around during treatments.

How long does the battery last on one full charge?

The battery pack can last up to two weeks on a full charge.

Why can’t the battery pack be shipped internationally?

iRESTORE is not allowed to ship battery packs alone internationally because it is a safety issue and against the law. Purchase the battery pack with a device and we will be able to ship it. Contact us if you have any questions pertaining to your spec

Why doesn't the battery pack need to be purchased with the device?

A wall plug is included with the device, so a battery pack is not necessary. We offer the battery separately as a convenient add-on to the device.

How to use the iRESTORE Rechargeable Battery Pack

Simply attach the digital remote of the iRESTORE Laser Hair Growth System to the front of the battery pack. The two parts will magnetically connect and no other cables are needed.

How to charge the Rechargeable Battery Pack

Plug the power adapter into a wall outlet and connect the adapter pin into the charging port located on the top of the device. Once connected correctly, a green LED light will illuminate on the battery pack which indicates the battery power status.

I heard only lasers work and LEDs don't. Is it true?

It's a myth and simply not true. LEDs are highly effective and backed by over 50 years of NASA research and thousands of studies. Clinically, both lasers and LEDs have shown to combat hair loss. LEDs, unlike lasers, cover a broader scalp surface area

How does iRESTORE stand out from competitors?

We provide unparalleled scalp coverage with our patented design, focusing on the crown, hairline, and temples. iRESTORE is the top-rated brand online and the best-selling device on Amazon with 500,000+ satisfied customers.Unlike most laser caps, our

How does red light therapy work to regrow hair?

Red light therapy activates dormant hair follicles and works in the following ways:

How do I know if this will work for me?

While iRESTORE benefits around 85% of our users, individual results will vary. Our clinical study showed an average hair count boost of 43.2% over 4 months. The best way to gauge its effectiveness? Try it today with our 365-day at-home trial.

Who isn't a good fit for iRESTORE?

If you're experiencing advanced hair loss or baldness, or lack the patience for regular treatments, iRESTORE might not be your best fit. Success hinges on consistency—much like exercise. Unsure? Take our hair loss quiz to see if iRESTORE aligns with

If my hair grows back, can I stop using iRESTORE?

Maintaining your luscious looks requires ongoing use. Much like keeping fit, preserving your hair’s health demands regular effort. But trust us, the results are worth every bit of dedication. Stay gorgeous!

Does the shampoo have a scent?

Yes, our shampoo emits a subtle fragrant scent that is refreshing, gentle, and suitable for both men and women.

Is the shampoo only for people who are losing hair?

No, the Thickening Shampoo is for anyone who wants to maintain a healthy scalp also while eliminating shedding and thinning hair for more fullness, shine, and body.

Is the shampoo safe for color-treated hair?

Yes, our shampoo is safe for color-treated hair.

Is it best to use the shampoo with conditioner?

To achieve maximum results, it is encouraged to use the Thickening Shampoo with our Thickening Conditioner.

Should I use the shampoo daily?

Yes. For best results, it is recommended to include our shampoo in your daily routine.

What is the 180-day Empty Bottle Guarantee and how does it work?

We offer an industry-leading 180-day money back “empty bottle” guarantee to try our products. Eligible for 3-month and 6-month supplies only. See Return Policy for details.

Does the conditioner contain sulfates?

No, our conditioner is sulfate-free.

Does the conditioner have a scent?

Yes, our conditioner emits a subtle fragrant scent that is refreshing, gentle, and suitable for both men and women.

Is the conditioner safe for color-treated hair?

Yes, our conditioner is safe for color-treated hair.

Is the conditioner only for people who are losing hair?

No, the Thickening Conditioner is for anyone who wants to maintain a healthy scalp also while eliminating shedding and thinning hair for more fullness, shine, and body.

Is it best to use the conditioner with the shampoo?

To achieve maximum results, it is encouraged to use the Thickening Shampoo with our Thickening Conditioner.

Should I use the conditioner daily?

Yes. For best results, it is recommended to include our conditioner in your daily routine.

Is the serum suitable for all hair textures?

Yes, the Growth Activator Serum can be used on all different hair textures. Customers with all different hair types have seen great results!

How long should I expect to use the serum before seeing results?

You can expect to see results with the serum within 8 weeks of consistent usage.

Does the serum contain minoxidil?

No, our product does not contain minoxidil. A key active ingredient in our serum, Redensyl®, actually outperformed minoxidil in the cited clinical study.

Will the Hair Gummy Vitamins make my hair thicker?

Our hair gummy is designed to help you thicken your existing hair and promote fuller hair volume.

Where are the iRESTORE supplements/hair care line made?

We are proud to say that our iRESTORE Hair Care Line products are made in USA & GMP-CERTIFIED.

How much biotin does the Hair Gummy Vitamins contain?

The Hair Gummy Vitamins contain 5,000 mcg of Biotin per serving (2 gummies).

Is it safe to take the saw palmetto formula while pregnant or nursing?

Pregnant women and nursing women should avoid: Saw palmetto may have effects similar to some hormones, and should not be used in pregnant or nursing women, or women who have had or are at risk for hormone-related cancers. Saw palmetto may interfere w

How much biotin is in the DHT Blocker Formula?

This formula contains 5,000 mcg of biotin per serving (2 tablets).

Can I stop taking the supplement after I achieve the desired result?

In order to maintain your results, it is best to continue taking the iRESTORE DHT Blocker Formula. If you stop taking it completely, you could lose the results you’ve achieved.

Is it recommended to take the DHT Blocker Formula with other iRESTORE products as well?

Combining the DHT Blocker Formula with our other products and light therapy devices will help you achieve your best results!

Why should I get a carrying case for my iRESTORE Professional?

A soft carrying case elevates your experience with the iRESTORE Professional and allows for:

Can I travel with the Professional with the carrying case?

Certainly. However, the carrying case is made of a softer material, so we recommend taking extra caution to ensure your device is not damaged in transport. We do not recommend packing it in a check-in luggage or carry-on.

Can I use it more than the recommended every other day for Pro/Essential OR more than once daily for Elite?

Every individual responds differently to these treatments. During our trials, we followed a safe protocol that provided optimal results. However, some customers have used their devices more than the recommended amount without reporting any negative i

Is it okay to use other products in conjunction with low-level light therapy?

Low-level light therapy can work as a standalone treatment for hair loss, but many hair experts recommend using it alongside other treatments (topical, oral, etc.). LLLT is known to enhance the effectiveness of other hair loss solutions by promoting

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