iRESTORE Hair Growth Devices FAQs
Information applicable to customers who have purchased an iRESTORE device
Can I use the iRESTORE Essential or Professional everyday?
Many users ask if they can use their devices more often than every other day for Professional/Essential or more than once daily for Elite. The answer is nuanced because individual hair responses vary. While we can’t formally recommend exceeding our s
I noticed my hair is falling out/shedding after my initial treatments, is this normal?
For most hair loss solutions, it is perfectly normal for some users to see shedding in the beginning as weaker, thin hairs are shed to be replaced by stronger, thicker hairs. Low-level light therapy (LLLT) is not expected to make hair loss worse beca
Is it safe to use finasteride (Propecia™) and/or minoxidil (Rogaine™) while using iRESTORE?
Low-level light therapy (LLLT) may be used in conjunction with many types of approved hair loss treatments. However, it is not required to use the iRESTORE device with another form of treatment in order to achieve results. Many physicians have report
Do the lasers penetrate through hair or should I be parting my hair to expose the scalp to the lasers?
It is not required to part your hair. Our low-level light therapy (LLLT) uses specific wavelengths (640-660nm) to deliver photons to the tissues on the scalp to enhance cell metabolism and improve energy efficiency. The depth of penetration is depend
How often should I use iRESTORE Essential?
The iRESTORE Essential should be used consistently every other day for 25-minute sessions for optimal results. With the hands-free design, time passes by quickly and does not interrupt with your daily activities whether you're doing work, or watching
Will iRESTORE promote a reduction in hair loss?
Low-level light therapy (LLLT) uses a scientific process to fight hair loss and promote hair growth by stimulating cell metabolism at the follicular level. This treats genetic hair loss and allows users to have long-term success without experiencing
Is It Normal for My Device's Lights to Pulsate and Blink?
Answer: Yes, pulsation is an intentional design feature in most of our iRESTORE devices to enhance treatment effectiveness. Here’s how our models compare:. iRESTORE Essential (ID-500): • Features 51 lasers and 69 LEDs • LEDs blink while lasers remain
Is there a money-back guarantee that comes with iRESTORE devices?
Yes. The iRESTORE Hair Growth System Essential, Professional, and Elite come with a 12-month money-back guarantee, valid on purchases from irestorelaser.com. Returns cannot be processed without an RMA number, so contact us first. Hair Growth System
How do I use the iRESTORE Essential device?
DIRECTIONS: Place device on your head securely and comfortably. Simply press the START button to begin the session. Once the session is complete, it'll automatically shut off. There is a safety sensor on the device, so if it is not positioned properl
I had a hair transplant or hair procedure, will laser therapy help me?
Hair transplant surgeons we work with have told us that low-level light therapy actually helps hair loss sufferers maintain results after hair treatment procedures. Genetic hair loss is a progressive condition, so this may lead to newly transplanted
Can I use iRESTORE with other hair treatments?
LLLT (low-level light therapy) can be used on its own or in conjunction with other hair treatments. Many physicians believe that the combination of LLLT and other products—such as topical products, minoxidil, finasteride, supplements—can help to impr
I'm an international customer, will the power adapter plug work in my country?
For iRESTORE device orders that are shipped to a destination outside of the United States, we will provide an adapter that works for that country to make sure you can use your iRESTORE wherever you are. If your order is shipped to a USA address befor
Can I see your FDA clearance document for the iRESTORE Hair Growth Devices?
You may view the individual FDA clearance document through the links below:Essential - https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfpmn/pmn.cfm?ID=k151662Professional - https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfpmn/pmn.cfm?ID=K1834
How do I use the iRESTORE Pro device?
DIRECTIONS:
Is the iRESTORE Essential FDA-cleared?
Yes, the iRESTORE Essential device is FDA 510(k) cleared for both men and women. The FDA clearance document can be viewed here: