Information for Customers Who Have Purchased an iRESTORE Illumina Face Mask
Red Light (635 nm): Targets anti-aging and anti-inflammatory effects, helping to reduce wrinkles, scars, and redness, and improve overall skin appearance.Infrared Light (830 nm): Enhances collagen production and improves skin firmness, contributing t
Results vary based on your skin concern, but here’s a general timeline:. First 2-4 weeks: You may notice smoother, more hydrated skin. For acne, you might begin to see fewer breakouts. By week 6: Some users experience improvements in skin brightness
Yes, the LED face mask can be used in conjunction with other skincare products. It is advised to cleanse your face before using the mask to ensure that the LED light can penetrate without obstruction. We recommend using our Hydrating Foam Cleanser, w
The LED face mask is designed to be suitable for all skin types, including sensitive skin. However, individuals with particularly sensitive skin should consult with their healthcare provider before use to ensure compatibility.
If you experience discomfort while using the mask, discontinue use immediately and consult a healthcare professional. While red light therapy is generally safe and non-painful, rare cases of sensitivity may occur.
Clean the mask by wiping it with a microfiber cloth or using our Device Cleaning Solution. Avoid using cleaning products not specifically designed for the mask. Store the mask in the provided pouch and keep it in a cool, dry area.
The device is covered by a 12-month warranty for manufacturer defects. This warranty does not cover accidental damage or wear and tear. For support, you can contact our customer service via email, chat, or phone for assistance.
Our device utilizes triple wavelength technology, which includes Red, Infrared, and Blue light therapy. This combination addresses multiple skin concerns, such as anti-aging, anti-inflammation, acne treatment, and blemish reduction, in a single treat
The LED mask targets a range of skin issues including aging signs (wrinkles and fine lines), uneven skin tone, scarring, inflammation, and excessive oil production. It aims to provide a clearer, healthier, and more youthful complexion.
Our LED mask surpasses many competing products in effectiveness due to its impressive diode count, which is more than double that of most competitors. This higher number of diodes allows for more comprehensive and even coverage, delivering optimal LE
We offer a 100-day money-back guarantee. If you do not see improvements within 100 days, you may return the device for a full refund by contacting us.
The Illumina LED Face Mask is built with high-quality materials and advanced technology for durability. While it comes with a 12-month warranty against defects, many users continue to benefit from the device well beyond the warranty period when it is
If the 'E1' error appears, it may indicate that the power cable is not connected to the mask correctly. Check if there are any metal foreign objects on the power cord ends. If so, remove the foreign objects and try reconnecting the mask.
The straps area is a combination of nylon garter and velcro (locking part)