Website Header
All articles

For iRESTORE Owners

Information applicable to customers who have purchased an iRESTORE device

Can I use the iRESTORE Essential or Professional everyday?

You are not advised to use the iRESTORE Essential or Professional everyday. We recommend to allow one day of rest in between your 25-minute sessions. Using the Essential or the Professional more than the recommended usage has not been proven to provi

I noticed my hair is falling out/shedding after my initial treatments, is this normal?

For most hair loss solutions, it is perfectly normal for some users to see shedding in the beginning as weaker, thin hairs are shed to be replaced by stronger, thicker hairs. Low-level light therapy (LLLT) is not expected to make hair loss worse beca

Is it safe to use finasteride (Propecia™) and/or minoxidil (Rogaine™) while using iRESTORE?

Low-level light therapy (LLLT) may be used in conjunction with many types of approved hair loss treatments. However, it is not required to use the iRESTORE device with another form of treatment in order to achieve results. Many physicians have report

Do the lasers penetrate through hair or should I be parting my hair to expose the scalp to the lasers?

It is not required to part your hair. Our low-level light therapy (LLLT) uses specific wavelengths (640-660nm) to deliver photons to the tissues on the scalp to enhance cell metabolism and improve energy efficiency. The depth of penetration is depend

How often should I use iRESTORE Essential?

The iRESTORE Essential should be used consistently every other day for 25-minute sessions for optimal results. With the hands-free design, time passes by quickly and does not interrupt with your daily activities whether you're doing work, or watching

Where is the serial number?

The serial number is located on the back of the controller. It's the 9 or 13-character code next to "SN" or "LOT" that starts with "W.". Can't find it? See the image below.

Will iRESTORE promote a reduction in hair loss?

Low-level light therapy (LLLT) uses a scientific process to fight hair loss and promote hair growth by stimulating cell metabolism at the follicular level. This treats genetic hair loss and allows users to have long-term success without experiencing

The lights in the device pulsate and blink, is this normal?

Yes, the blinking and pulsating lights are normal and vary depending on the model of the iRESTORE device. These blinking lights are an integral part of the device's design, serving as indicators for treatment cycles. The blinking patterns of the ligh

Do I need to wash my hair or use a special shampoo before using iRESTORE?

You do not need to wash your hair before using iRESTORE. It is recommended that you use a shampoo that will help you rejuvenate the hair follicles and stimulate growth. We offer the iREVIVE Thickening Shampoo, which is formulated with essential nutri

Are there any potential side effects when using iRESTORE?

There are no negative side effects when using the low-level light therapy (LLLT), unlike many popular treatment options out on the market. Our device has been cleared by the FDA for both safety and efficacy, and our users have had no reports of adver

What if iRESTORE doesn't work for me?

While we expect low-level laser therapy to help most hair loss sufferers improve hair conditions and promote growth, inevitably a small percentage of users may not see significant results. Unfortunately, it's impossible to truly know whether your hai

Is there a money back guarantee that comes with iRESTORE device (Essential, Professional & Elite)?

Yes, the iRESTORE Hair Growth System Essential and Professional comes with a 12-month money-back guarantee. We want you to be completely satisfied with your purchase from If you're not 100% satisfied after using the iRESTORE device

Can others use my iRESTORE helmet?

Yes, the iRESTORE device can easily be shared with family members or friends, as treatment time is only 25 minutes. You don't have to be alone in your hair improvement journey. Many users share it with their spouse.

Does iRESTORE work for women with thinning hair?

Unlike many conventional hair treatment therapies, the iRESTORE Laser Hair Growth System can be safely used by both men and women. The iRESTORE system uses low-level light therapy to regrow hair by improving cell metabolism and increasing energy effi

How do I use the iRESTORE Essential device?

DIRECTIONS: Place device on your head securely and comfortably. Simply press the START button to begin the session. Once the session is complete, it'll automatically shut off. There is a safety sensor on the device, so if it is not positioned properl

Are there different power settings for the device?

There’s only one setting for power. Our engineers have tuned the lasers and LEDs to the optimal power of <5mW (hence low-level laser therapy). If the power level is too high, it may actually not beneficial because it can overstimulate hair follicles

I had a hair transplant or hair procedure, will laser therapy help me?

Hair transplant surgeons we work with have told us that low-level light therapy actually helps hair loss sufferers maintain results after hair treatment procedures. Genetic hair loss is a progressive condition, so this may lead to newly transplanted

Can I use iRESTORE with other hair treatments?

LLLT (low-level light therapy) can be used on its own or in conjunction with other hair treatments. Many physicians believe that the combination of LLLT and other products—such as topical products, minoxidil, finasteride, supplements—can help to impr

What age is safe to start using iRESTORE?

iRESTORE is safe to use for people above the age of 18. Please consult your doctor before using iRESTORE if you are under the age of 18.

How often should I use iRESTORE Professional?

The iRESTORE Professional should be used consistently every other day for 25-minute sessions for optimal results. With the hands-free design, time passes by quickly and does not interrupt with your daily activities whether you're doing work, or watch

How do I use the iRESTORE Pro device?

DIRECTIONS:. FREQUENCY: Use the device every other day for 25-minute sessions.

Is iRESTORE safe for home use or while traveling?

The iRESTORE is designed for both convenient home use and for traveling. The helmet was engineered so that you could enjoy clinical-strength laser technology in the convenience of your own time, or wherever you choose to use it. The hands-free device

Can I get a digital version of the user manual for iRESTORE device and Rechargeable Battery Pack?

What's the power adapter voltage? Will it work in my country?

Our AC adapters specs are AC 100-240V (Output: DC 5V), 50/60Hz. With every international order, we will ship the iRESTORE device with a power adapter that works in the destination country. If you have a different need for power adapters, you could si

What kind of safety testing have you done on the iRESTORE device (Essential, Professional & Elite)?

We have performed rigorous QA and tests to ensure the safety and efficacy of our devices meet the highest international standards. Our device manufacturing processes conform to ISO standards and certified to be compliant by Intertek Testing Services.

Is iRESTORE Hair Growth System (Essentia, Pro & Elite) regulated for safety?

The iRESTORE uses medical-grade lasers (Class 3R) and light-emitting diodes which are cleared by the FDA. Our users have never reported adverse side effects or been harmed from use of our device. Only misuse of the device, such as staring directly in

I'm an international customer, will the power adapter plug work in my country?

For iRESTORE device orders that are shipped to a destination outside of the United States, we will provide an adapter that works for that country to make sure you can use your iRESTORE wherever you are. If your order is shipped to a USA address befor

How often should I use the iRESTORE Elite?

Recommended use is daily 12-minute treatments.

How to use the iRESTORE Rechargeable Battery Pack?

Simply attach the digital remote of the iRESTORE Laser Hair Growth System to the front of the battery pack. The two parts will magnetically connect and no other cables are needed.

What is the 180-day Empty Bottle Guarantee and how does it work?

We offer an industry-leading 180-day money back “empty bottle” guarantee to try our products. Eligible for 3-month and 6-month supplies only. See Return Policy for details.

Why should I get a carrying case for my iRESTORE Professional?

A soft carrying case elevates your experience with the iRESTORE Professional and allows for:

Can I travel with the Professional with the carrying case?

Certainly. However, the carrying case is made of a softer material, so we recommend taking extra caution to ensure your device is not damaged in transport. We do not recommend packing it in a check-in luggage or carry-on.

© 2024 iRESTORE Hair Growth System. All Rights Reserved.