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Illumina Eye Mask

FAQs for the iRESTORE Illumina Eye Mask

Is it safe to open my eyes while using the eye mask?

The Illumina LED Eye mask is designed to maximize treatment around the eye area. A slight red light glare is to be expected - in order to reduce eye strain, we’ve engineered silicon buffers to minimize this effect. However, if you are sensitive to re

Can I use this device with my other red light masks or devices?

We recommend using the LED Eye Mask in addition to the LED Face Mask. The LED Eye Mask is specifically engineered to cover under the eye area, which does not get treated with the LED Face Mask due to the eye guard protection.

When can I see visible results?

Most users experience improvement or results, within 6-12 weeks of consistent use.

How does the eye mask help in reducing fine lines, wrinkles and dark areas around the eye area?

The mask uses two different wavelengths in order to address  different concerns. Red Light (633nm) - improves skin appearance, helps reduce wrinkles, scars, redness and inflammation.Infrared Light (830nm) - boosts collagen production and overall skin

Can someone who is breastfeeding or pregnant use the eye mask?

While LED light therapy is generally considered safe, we recommend consulting with your healthcare provider before using the mask during pregnancy or breastfeeding.

Is there an age restriction to use the eye mask?

While LED light therapy is generally considered safe for adults, please consult your doctor before using the Illumina LED Eye Mask if you are under the age of 18.

Can I share usage of the eye mask?

Definitely! What's great about “at-home” devices is that they can always be shared with anyone in your household. It is however crucial that if you are to share usage that proper hygiene is observed. It is best to disinfect the device after each use

Can I use other skin care products when using the eye mask?

Our mask devices are best used on clean skin. As such we recommend washing your face before undergoing your light treatment. We recommend making use of our specially formulated Calming facial spray before treatment and only use other skincare routine

Are there any potential side effects for my eyes when using the eye mask?

LLLT devices are generally safe, provided the device is used according to its intended purpose. However, if you have a sensitivity to bright lights, it’s best to consult your physician for personalized guidance and recommendations.

Can I use the eye mask more than the recommended treatment time?

Though it is still considerably safe to do so, there are no proven claims that extending the exposure time will accelerate or further improve results through these treatments.

Are there different sizes of the eye mask?

The mask is designed to fit most head shapes and comes with adjustable velcro straps to maximize comfort.

How many wavelengths does the eye mask have?

The mask uses two different wavelengths in order to address  different concerns. Red Light (633 nm) - improves skin appearance, helps reduce wrinkles, scars, redness and inflammation.Infrared Light (830nm) - boosts collagen productions and overall sk

How many LEDs does the eye mask have?

Our Illumina LED Eye Mask contains a total of 180 LED diodes (total of 90 dual-core bulbs), more than double our competitors.

Is it okay to charge the Eye Mask using fast chargers?

Yes, our devices are compatible with fast chargers, like the iPhone 15 adapter. These higher power outputs are safe to use and will not damage the masks.

How long does it take to charge?

Please charge the eye mask for 4-6 hours or until the indicator light turns off indicating the battery is fully charged.

How many sessions can I get with a full charge?

At full charge the device will provide you with 2 weeks worth of sessions.

Can I use my HSA/FSA card to purchase the eye mask?

Yes, we gladly accept HSA/FSA payments! We’ve teamed up with Truemed to streamline the process for you. Check out this link for all the details. It’s fast, easy, and hassle-free—just select Truemed at checkout, then complete the form that follows.

What is the warranty and money back guarantee?

Every mask is tested for 24 hours before it’s approved to leave the GMP-certified facility. We stand behind the workmanship with a 100-day money back guarantee and a 1-year manufacturer’s warranty.

How do I clean the eye mask?

Wipe the inside with a microfiber cloth. For deeper cleaning, use our recommended cleaning solution. Avoid using any products not made specifically for the mask.

Can I travel with the mask?

The Illumina Eye Mask is designed for both convenient home-use and for traveling. The hands-free device is comfortable, compact, and lightweight (0.29lbs / 130g), which makes it ideal for traveling.

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